Chat GPT is widely debated today for potential benefits for society through the use cases that can be used across industries; however, at the same time, it is perceived as Evil Eye or Dark AI which...
Feb 20, 2023
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Automation is a smart investment for companies seeking to elevate their service delivery and customer experience.
No matter how well-oiled your delivery engine, there is a chance for errors;...
Dec 11, 2020
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As Coronavirus pandemic continues to hold sway over our lives, cheerful news about how businesses fought back and won are igniting sparks of hope and positivity. This is the tale of a business that...
Oct 28, 2020
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82% of IT and business professionals agree that organizations need to focus on increasing the humanity of customer interactions and adding greater “personal touch.” However, only four in ten...
May 13, 2020
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