In New Delhi: Telesoft Technologies has introduced the ARNE IVR platform in India. Aimed at VAS & enterprise players in India and Asia, the product offers the voice and video platform on which VAS developers can build innovative new revenue streams.
According to the company, the solution can easily connects to mobile and fixed networks and provides services such as colour ring-back tones (CRBT), customer self-care such as bill payment systems as well as information and entertainment applications such as news, timetables, horoscopes and cricket scores.
It features up to 240 simultaneous media channels in a compact 1U 19 rack mounted chassis. It has built-in SS7/ISUP signaling protocol software for call control, an MRCP interface for text-to-speech (TTS) and automatic speech recognition (ASR) and built-in in video streaming capability. Simple text file configuration ensures simple plug and play setup in the field
It uses the open standard VoiceXML language which allows fast development and deployment of new value added services by application developers.
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