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Enterprise Mobile Management (EMM) or mobile device management (MDM) comes as an oasis for an IT manager, when it comes to dealing with enterprise mobility. EMM gives a fair amount of visibility and control of the device to IT, which helps in enforcing various set policies.
For example, EMM updates of an app can be pushed across devices across platforms, devices can be forced to have complex passwords put in place, and data can be wiped off when the device is lost or stolen or found to be compromised.
IT managers often find it difficult to convince all the stakeholders, who bring about procrastination to overall strategy and implementation planning. This is the major challenge that most IT managers or end users in an organisation face when they look at implementing mobility.
IT managers have to start with a roadmap, then look at strategy and what it would consist of.
Benefits of EMM to IT Managers
Centrally manage and access to all devices in enterprise regardless of operating system. Deploy updates, remotely wipe lost or stolen devices, and manage and control company data. Separate business and personal applications across mobile devices. Get the online support that’s needed for your organisation to thrive. Helps improve employee productivity by allowing them to work anywhere anytime. Helps boost morale by providing employees with flexibility and independence.
Steps to Ensure an Effective EMM Plan
- Look for common approaches and consistency, from multiple devices to multiple apps and multiple points of services. This will help provide a single and consistent end-user experience.
- Establish a minimum level of capabilities a device must provide. Not all older devices can be supported with similar security.
- Establish procedures for procurement and servicing of devices as well as streamline device deployment and provisioning.
- Provide self-service provisioning whenever possible.
- Black-listing and white-listing mobile apps should be considered based on security needs.
- Streamline and automate mobile asset and inventory management. Give users a single service desk to access help quickly with any end point device (PC, phone, PDA, or tablet).
- Consider an EMM provider’s infrastructure, rate of growth, R&D teams and vision. Each is different and so is each end-user organisation. Understand the differences and choose what is best for your enterprise now and for the long term.
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