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Escorts has signed a multi-year, multi-million dollar engagement with Cognizant to modernize its technology landscape and digitally transform its businesses to deliver innovative products, provide superior customer experience, and drive growth. This contract spans all of Escort's businesses, including agri-machinery, material handling and construction equipment, railway equipment and auto components.
Commenting on the move, Rajan Nanda, Chairman and Managing Director of Escorts Limited says, "In today's dynamic market, technology is key to stay ahead of volatile demand patterns and rising expectations of informed, socially networked customers". Cognizant will help Escorts to improve control and collaboration across its value chain by mobile-enabling its workforce, and integrate multiple systems used by vendors, sales partners, and customers. This will help Escorts continuously improve product quality and offer a broad range of customized, configurable, and value-added products and services.
By complementing traditional channels with new digital ones, Escorts hopes to better align manufacturing and business strategies, and expand into newer geographies. By enabling connected worksites, remote product monitoring and diagnostics, and platform-based governance, Escorts expects to harness and analyze real-time data from multiple sources for improved customer insight, decision-making, and productivity. Cognizant will also help Escorts embrace adaptive production lines and demand-based manufacturing practices.
"By leveraging organizational synergies and next-generation technologies, we will be able to improve performance efficiencies as well as attain the next level of innovation and market leadership. This partnership will help us bring our businesses in line with global industry benchmarks and increase our ability to develop future-ready products based on digital and other cutting-edge technologies," adds Nikhil Nanda, Managing Director of Escorts Limited.
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