With the increasing transition to mobile devices, organizations are compelled to rethink how they collaborate. As per a Frost & Sullivan’s report, video conferencing tools can help organizations maintain a productive workflow while ensuring top-notch security and IT control.
IT managers’ dilemma
To enable mobile visual collaboration among their employees, partners and customers, some companies exploit consumer services like Skype and Facetime. However, the critical challenge for any IT manager is to understand that such services do not offer the security and control of an enterprise-grade solution. That makes them risky options for most organizations.
Many organizations have already invested in room-based telepresence systems —and they may continue to do so for key strategic needs
Frost & Sullivan recommends that companies deploy a business-grade mobile video solution that offers the following benefits, which may result in negating the risks:
1. Highly scalable, distributed multi-point infrastructure: As the number of personal endpoints grows, the demand for multi-point grows with it. Selecting a solution that scales cost-effectively with demand is essential for a successful mobile video strategy.
This will ensure all employees who need it have access to mobile video conferencing, and that they can connect to their colleagues from anywhere and on any device.
2. Consistent high performance over non-QoS enhanced networks. Data shows that employees simply will not use a new technology if it doesn’t deliver a quality experience every time. But with more people connecting into conferences over the reliably unreliable public Internet or jittery cellular networks, only a mobile video service designed for lossy networks will ensure that users get a high-performance experience every time they use it.
3. Integration with fixed location systems without performance degradation. While the trend may be toward mobile video communications, many organisations have already invested in room-based and telepresence systems—and they may continue to do so for key strategic needs. It is absolutely critical that any mobile solution is integrated with other video conferencing endpoints to enable employees to participate in virtual meetings from anywhere—even the office.
With more and more employees bringing their own devices into the workplace, it is no longer possible for IT to know exactly which end points are connected to the video conferencing.
4. Soft clients for mixed mobile device environment. With more and more employees bringing their own devices into the workplace, it is no longer possible for IT to know exactly which end points are connected to the video conferencing. A soft client that supports a range of devices is the only way to ensure all users have access to the technology—on a device they are comfortable with and put into productive use.
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